Support
Help and support
For players who already have Dominex. For the rules, see How a turn works.
After you install
My saved match is not there
Open Dominex in the same browser and on the same device where you started the match. Browser and iOS app saves are separate. Clearing website data or deleting the app removes locally stored saves permanently.
Moving to a new phone or computer
Matches, records, and maps stay on the device where you made them. Dominex has no account or cloud sync, so they do not move to a new device or between the browser and the app. An iOS Premium purchase can be restored through You → Restore purchase.
Premium is not showing
Premium is purchased in the iPhone and iPad app. On the device where you want to play, open You and choose Restore purchase. Make sure you use the Apple Account that bought Premium. There is no web checkout.
Playing offline
The iPhone and iPad app plays offline. In a browser, visit the game online once first. Core maps, today’s daily maps, and saved matches then work offline. Open the editor, Stats, and help online once if you want those screens offline too.
Deleting your data
Deleting the iPhone or iPad app removes its local matches, records, and maps. In a browser, clear the site data for app.playdominex.com. There is no cloud copy to restore from. See the privacy policy for purchase data.
Contact
For anything these answers do not cover, open the Dominex App Store listing and choose App Support. This is the current contact route while in-app contact is being added.